Acceptable Use Policy

This is Global411's Acceptable Use Policy. This document contains information about what type of behavior is and is not allowed on the Global411 Network. If you have any questions, please contact us .

Internet Abuse
You may not use Global411's network to engage in illegal, abusive, or irresponsible behavior, including:

· Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to Global411 and its customers) without express authorization of the owner of the system or network;

· monitoring data or traffic on any network or system without the authorization of the owner of the system or network;

· Interference with service to any user of the Global411 or other network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;

· Use of an Internet account or computer without the owner's authorization, including, but not limited to Internet scamming (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;

· Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or

· Any conduct that is likely to result in retaliation against the Global411 network or website, or Global411's employees, officers or other agents, including engaging in behavior that results in any server being the target of a denial of service attack (DoS).

Security
You must take reasonable security precautions in light of your use of the Global411 services. You are solely responsible for any breaches of security affecting the servers under your control. You must protect the confidentiality of your password(s), and you should change your password(s) periodically.

A compromised server is potentially disruptive to Global411's network and other customers. Therefore Global411 may take your server off line if it is accessed or manipulated by third party without your consent.

Bulk or Commercial E-Mail
You must comply with the CAN-SPAM Act of 2003 and other laws and regulations applicable to bulk or commercial e-mail. In addition, you must obtain Global411's advance approval for any bulk commercial e-mail, which will not be given unless you are able to demonstrate all of the following to Global411's reasonable satisfaction:

· Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;

· Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;

· You retain evidence of the recipient's consent in a form that may be promptly produced on request, and you honor recipient's and Global411's requests to produce consent evidence within 72 hours of receipt of the request.

· The body of the e-mail must describe how the e-mail address was obtained, for example, "You opted in to receive this e-mail promotion from our Web site or from one of our partner sites," and information on how to request evidence of the consent, for example, "If you would like to learn more about how we received your e-mail address please contact us at abuse@yourdomain.com."

· You have procedures in place that allow a recipient to easily revoke their consent - such as a link in the body of the e-mail, or instructions to reply with the word "Remove" in the subject line. Revocations of consent are honored within 72 hours, and you notify recipients that their revocation of their consent will be honored in 72 hours;

· You must post an abuse@yourdomain.com e-mail address on the first page of any Web site associated with the e-mail, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;

· You must have a Privacy Policy posted for each domain associated with the mailing;

· You have the means to track anonymous complaints; and

· You may not obscure the source of your e-mail in any manner. Your e-mail must include the recipients e-mail address in the body of the message or in the "TO" line of the e-mail.

These policies apply to messages sent using your Global411 service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your Global411 service. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers.

Global411 may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.

Newsgroup, Chat Forums, Other Networks
You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums.

You must comply with the rules of any other network you access or participate in using your Global411 services.

Offensive Content
You may not publish or transmit via Global411's network and equipment any content that Global411 reasonably believes:

· constitutes child pornography;

· is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;

· is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;

· is defamatory or violates a person's privacy;

· creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;

· improperly exposes trade secrets or other confidential or proprietary information of another person;

· is intended to assist others in defeating technical copyright protections;

· clearly infringes on another person's trade or service mark, patent, or other property right;

· promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;

· is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Global411; or

· is otherwise malicious, fraudulent, or may result in retaliation against Global411 by offended viewers.

Content "published or transmitted" via Global411's network or equipment includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on the Internet.

Copyrighted Material
You may not use Global411's network or equipment to download, publish, distribute, or otherwise copy in any manner any music, video, software, art, or other work protected by copyright law unless:

· you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;

· you are otherwise permitted by established United States copyright law to copy the work in that manner.

Global411 may terminate the service of repeat copyright infringers without notice.

Copyright Infringement Notice (Digital Millennium Copyright Act)

If you believe your copyright is being infringed by a person using the Global411 network, please send your written notice of copyright infringement to:

Legal Counsel
Global411
2110 Artesia Blvd., Suite 380
Redondo Beach , CA 90278
legal@Global411.com

Your notice must include the following:

· A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

· Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;

· Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Global411 to locate the material;

· Information reasonably sufficient to permit Global411 to contact you, such as an address, telephone number, and, if available, an e-mail address;

· A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law;

· A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Cooperation with Investigations and Legal Proceedings.
Global411 may, without notice to you:

· report to the appropriate authorities any conduct by you that it believes violates applicable criminal law, and

· provide any information it has about you in response to a formal or informal request from a law enforcement or government agency, or in response to a formal request in a civil action that on its face meets the requirements for such a request.

Other:

· You must have valid and current information on file with your domain name registrar for any domain hosted on the Global411 network.

· You may only use IP addresses assigned to you by Global411 staff in connection with your Global411 services.

· You may not take any action which directly or indirectly results in Global411 IP space being listed in any of the various abuse databases.

Consequences of Violation of AUP
Global411 may without notice to you, suspend your service or remove any content transmitted via the Global411 service if it discovers facts that lead it to reasonably believe your service is being used in violation of this AUP. You must cooperate with Global411's reasonable investigation of any suspected violation of the AUP. Global411 will attempt to contact you prior to suspension of network access to your server(s), however, prior notification is not assured.

You are strictly responsible for the use of your Global411 service in violation of this AUP, including use by your customers, and including unauthorized use. Global411 will charge you its hourly rate for security breach recovery (currently $350.00) plus the cost of equipment and material needed to (i) investigate or otherwise respond to any suspected violation of this AUP, (ii) remedy any harm caused to Global411 or any of its customers by the use of your service in violation of this AUP, (iii) respond to complaints, and (iv) have Global411's Internet Protocol numbers removed from any "blacklist" such as SPEWs or other abuse databases.

Amendments to AUP
The Internet is still evolving, and the ways in which the Internet may be abused are also still evolving. Therefore, we may from time to time amend this AUP to further detail or describe reasonable restrictions on your use of our services.

Disclaimer
Global411 is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers' activities and disclaims any responsibility for any misuse of the Global411 network. Global411 disclaims any obligation to any person who has not entered into an agreement with Global411 for services.

Revised: September 30, 2005